Hiring the Right Tow Truck Company for an Auto Emergency

There’s nothing more alarming than getting a flat tire or seeing that ‘check engine’ light flash on and having your car sputter out; especially when you don’t have anyone to call for help. To avoid being left stranded on the side of the road, you think to call a tow truck company. Smart move! However, before you pick up the phone and dial the first number you find, there are some things that you are going to want to keep in mind in order to ensure you aren’t left waiting for hours on end, or that you aren’t ridiculously over-charged.

When an emergency strikes, finding a reliable tow truck for sale can make all of the difference in the world. Here are some tips that will help you make sure the company you choose to help you is a reliable one.

Clear Pricing

Unfortunately, many tow truck companies pray on the helpless by charging outlandish rates. Don’t be the victim of dishonest! A reputable tow truck company will provide you with up-front pricing. If the company refuses to divulge information regarding pricing, hang up and keep looking.

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Ask About the Tow Truck

A reputable tow truck company will use high-quality trucks that won’t subject your vehicle to damage. If possible, avoid a hook and chain truck, as it can potentially cause extensive damage to your car. Ideally, the tow truck company should use a flatbed or a wheel lift tow truck, as these are the safest for vehicles that are in tow.

Customer Service

First impressions mean a lot. You can tell a lot about a tow truck company based on the way that they treat you when you make your initial call. If it takes a long time for them to answer the phone, you are put on hold for a long period of time, your questions aren’t answered and you just feel as if you are being treated poorly, move on to the next company. Your needs are important, and a reputable tow truck company will treat you with the respect that you deserve.

Ask About Credentials

A reliable used tow trucks company will be certified and will have the proper licenses to perform the services that they provide. They will also be fully insured. Ask about credentials before you have the tow truck company come to your rescue; the last thing you want is to find out that they are operating illegally, or that they aren’t insured, as you could end up paying for a lot more than the towing fee.

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Accepted Payments

You also want to make sure that you find out what type of payments the tow truck company accepts. Not all companies will accept all forms of payment. It’s perfectly acceptable for a new wreckers for sale company to only accept cash; however, if you are expecting to pay by credit or debit card, you could be in for a big surprise.

Having your car breakdown is a big headache, and it will be made even bigger if you hire the wrong tow truck company to come to your rescue.